Become our Regional Head of Nexus

About Us

At Sedulo we are building a world class team to deliver our mission to make positive change in the communities we work in. We do this by:

• Working with our clients to transform their business and personal finances
• Connecting and contributing to the business community in the cities we are located in
• Working with charities by volunteering, fundraising and influencing change both now and in the future through the Sedulo Foundation
• Being a great place to work and develop your career

At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.

Role Objectives

The Regional Head of NEXUS will play a pivotal role in expanding Sedulo Nexus’s revenue streams while ensuring an unparalleled customer experience. This dual-focus position requires a strategic mindset and hands-on leadership to identify growth opportunities, optimize revenue, and cultivate strong, enduring client relationships.

Key Responsibilities:

Revenue Growth:

• Develop and implement revenue growth strategies aligned with company goals and market trends.
• Identify and nurture new business opportunities, including partnerships, cross-sells, and upsells.
• Collaborate with the marketing and sales teams to create campaigns that drive lead generation and conversion.
• Analyse financial performance, track key revenue metrics, and report on progress.

Customer Success:

• Lead customer onboarding and implementation processes, ensuring seamless transitions and strong client satisfaction.
• Serve as the primary point of contact for high-value clients, building trust and delivering solutions that meet their business objectives.
• Proactively address client needs, resolving issues swiftly and maintaining high satisfaction levels.
• Develop and refine customer success frameworks to improve client retention and lifetime value.

Collaboration and Leadership:

• Partner with internal teams (e.g., sales, product, and support) to align efforts and deliver cohesive strategies.
• Train and mentor team members on best practices in revenue growth and customer success.
• Stay informed about industry trends, competitor activities, and emerging customer needs to keep Sedulo Nexus ahead of the curve.

Knowledge Skills & Experience

Send us your CV & apply for this role...

Our aim is to encourage and support all applicants during the application process, if you have any reasonable adjustments that you will require, please do not hesitate to get in touch via [email protected].